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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenny Harrell

January 8, 2025

5  out of  5
rating by Kenny Harrell
"I have had State Farm insurance for at least 20 years. I moved here from Chicago with State Farm, but I must say I never received the personalized service that I get from the Mendy Dunn group. Lura was a God send when Ida hit, having never been through a storm lost before. Any auto claims I’ve had they have always been fair and fast to get you back in your vehicle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melvin White

December 5, 2024

4  out of  5
rating by Melvin White
"Service and communication was always excellent but cost were too high for my budget."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Mary Trosclair

December 4, 2024

5  out of  5
rating by Mary Trosclair
"Astra Baxley answered all of our questions and offered discounts we are eligible for. It was refreshing to speak with an agent who is local, listened, and met our needs. Thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Mancuso

December 3, 2024

5  out of  5
rating by John Mancuso
"Outstanding customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jake Moran

December 3, 2024

5  out of  5
rating by Jake Moran
"Have used Mendy dunn State farm for our insurance needs for years these Ladies ROCK!!. Commercial and personal insurance they treat us like family..."
We responded:
"Thank you Jake! We appreciate you!"
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Stacy Gleason

November 15, 2024

5  out of  5
rating by Stacy Gleason
"Laura is amazing!! Every time I have a question she is always happy to help! I love the whole office staff."
We responded:
"Stacy, we appreciate you and thank you for the review!"
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Yvette Harper

November 15, 2024

5  out of  5
rating by Yvette Harper
"Astra is very professional, knowledgeable about the products they offer and efficient. I would recommend her to anyone for their insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nicole Hesse

November 15, 2024

5  out of  5
rating by Nicole Hesse
"Mendy always makes the insurance process easy. She is friendly and knowledgeable and is always willing to help and tackle my questions or work on better options what’s best for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miguel Couch

November 5, 2024

5  out of  5
rating by Miguel Couch
"Back in April, I decided to switch insurance providers after 12 years with Progressive. I threw out online inquiries for quotes and Debbie was of the first agents to get in contact with me. Speaking with Debbie felt as if I was speaking with an old friend. She's been professional, personable and very patient in every one of our interactions. She made sure that I had the time and the right information to make my decisions. She sold me on Statefarm back in April and I've been comfortable with the decision ever since."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bridgette Franklin

October 9, 2024

5  out of  5
rating by Bridgette Franklin
"I have been a client of Mendy Dunn and State Farm for quite a few years and I'm glad to say that every time I had a issue to come up they have came thru and taken care of it in a timely fashion I love the Ladies that work there they know who I am when I call. Thanks Ladies for your hard work."
We responded:
"Bridgette it has been our pleasure to help you with your insurance needs! We look forward to many more years of helping you with your insurance needs! Thanks! "
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Raja Kassis

February 21, 2024

5  out of  5
rating by Raja Kassis
"Highly recommend! Mendy and Debbie were so nice and made the whole process easy and fast. Having them always available for any questions at any time is very reassuring. 5 stars!"
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Sheri Richardson

February 15, 2024

5  out of  5
rating by Sheri Richardson
"The best Car Insurance agent. I had in a very, very long time. She did a wonderful job."
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Kim Aultman

February 1, 2024

5  out of  5
rating by Kim Aultman
"10/10 When I initially got a quote for car Insurance it was not lower than my current rate however, Ms. Debbie followed up with me 6 months later and also informed me of other insurance products they carried. I felt like she went the extra mile to make sure that in was taken care of. Ms. Debbie was equally kind and professional. I’m thankful I made that initial call :-)"
We responded:
"Thank you so much for the awesome review! We appreciate customers like you! "
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Elizabeth N

January 31, 2024

5  out of  5
rating by Elizabeth N
"Astra and everyone at Mendy Dunn are wonderful! I was last minute about making some changes on my auto insurance policy, they were kind, communicative, and made me feel very well informed about insurance in Louisiana. Highly recommend!"
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karen kinnett

January 22, 2024

5  out of  5
rating by karen kinnett
"Excellent service! I’ve been with Mendy Dunn for years and have had nothing but a great experience,"
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Island Gurl

January 19, 2024

5  out of  5
rating by Island Gurl
"They are always there to answer any questions i have no matter what. Mendy Dunn is the agent to have. She is the best"
We responded:
"Thank you so much for the awesome review! We appreciate customers like you! "
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Byron Guidry

November 16, 2023

5  out of  5
rating by Byron Guidry
"Very friendly knowledgeable staff. Always puts in the extra effort provide the best rates."
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LeTresha Ledet

October 31, 2023

5  out of  5
rating by LeTresha Ledet
"Ms. Debby has made my experience with State Farm absolutely beautiful. Keeping me up to date on everything that is going on and will transpire. I have had no problems other then the fact that my policy is so high but that's my fault having the car that I have. I would definitely recommend any and everyone to do busy through the Mendy Dunn office and ask to with Ms. Debby"
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Tara Harding

October 23, 2023

5  out of  5
rating by Tara Harding
"Debbie Rolando is truly amazing. She was very professional and kind and from the first call I felt like I was talking to a friend instead of an agent. She made the whole process very easy and understandable. Thank you Mendy Dunn and your whole team for making me apart of the family."
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Vegas B

October 12, 2023

5  out of  5
rating by Vegas B
"I recently experienced outstanding service from State Farm. Your Agent, Astra (gosh I hope I’m spelling it right) was phenomenal. From the moment we talked over the phone I knew the decision the transfer auto insurances was going to be an easy and comforting process. She was attentive, knowledgeable, and extremely courteous. The attention to detail and the willingness to accommodate my needs truly set them apart from other companies! Thank you for making my experience memorable!"
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Leyla Duffy

October 10, 2023

5  out of  5
rating by Leyla Duffy
"Mendy Dunn has been my Agent for years. Very satisfied with the service I have gotten."
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Tajuanda Montreuil

October 7, 2023

5  out of  5
rating by Tajuanda Montreuil
"Debby Rolando provided excellent customer service! I was very impressed with her knowledge and loved her warm personality."
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thomas taylor

October 3, 2023

5  out of  5
rating by thomas taylor
"Debby Rolando is a fantastic professional at my State Farm Agency in Metairie. She deserves kudos for her attention to detail and pleasing personality which makes her customers and clients very happy to be a member of the State Farm network of coverages. If anyone deserves a bump in remuneration it should be Ms. Rolando first in line."
We responded:
"Thank you so much for the heartfelt review! Our team always strives to go the extra mile to provide you with friendly, professional and thorough customer care! We truly appreciate your very kind words and are honored to have earned your trust! Thank you!"
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Kerri Owens

October 3, 2023

5  out of  5
rating by Kerri Owens
"Debbie was very helpful and found the best price for me."
We responded:
"Kerri, we appreciate the review and your business! Thank you! "
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Tuan Le

October 2, 2023

5  out of  5
rating by Tuan Le
"I had the pleasure of spending approximately 40 minutes with Ms. Astra Baxley today while discussing my new car insurance. I was truly impressed by her thorough and comprehensive explanations of every aspect. Her dedication to providing excellent customer service was evident throughout our interaction. Highly recommend!"
We responded:
"We are so happy that Astra was able to assist you with the insurance you need at a value you deserve and great customer care, Tuan! We are honored to have earned your kind words and trust! We look forward to assisting you with any of your future insurance needs, Tuan!"